办公室英语口语第187:An angry customer 气愤的顾客
An angry customer
A: I am very sorry to hear that you’ve been having so many problems, sir.
B: Well, sorry isn’t good enough! What can you do to help me?
A: Well, to begin with, I’d like to ask you a few questions if I may?
B: Fine, whatever it takes to get this straightened out!
气愤的顾客
A:很抱歉听到您有这么多的麻烦,先生。
B:是吗?光抱歉是不够的!你怎么帮我解决呢?
A:好吧,首先请允许我问您几个问题。
B:行,什么都行,只要能解决问题。
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