宾馆英语 处理投诉
能给我换个房间吗?这儿太吵了。
129.Mywifewaswokenupseveraltimesbythenoisethebaggageelevatormade.
我妻子被运送行李的电梯发出的嘈杂声弄醒了几次。
130.Shesaiditwastoomuchforher.
她说这使她难以忍受。
131.I'mawfullysorry,sir.
非常对不起,先生。
132.Idoapologize.
我向您道歉。
133.Noproblem,sir.
没问题,先生。
134.We'llmanageit,butwedon'thaveanyspareroomtoday.
我们会尽力办到,但是今天我们没有空余房间。
135.Couldyouwaittilltomorrow?
等到明天好吗?
136.Ihopewe'llbeabletoenjoyourstayinaquietsuitetomorroweveningandhaveasoundsleep.
我希望明天晚上我们能呆在一套安静的房间里睡个好觉。
137.Andifthereisanythingmoreyouneed,pleaseletusknow.
如果还需要别的什么东西,请告诉我们。
138.Thelightinthisroomistoodim.
这房间里的灯光太暗了。
139.Pleasegetmeabrighterone.
请给我换个亮的。
140.Certainly,sir.I'llbebackrightaway.
好的,先生,我马上就回来。
141.lrathercoldwhenIsleep.
这房间太冷了,我睡觉时感到很冷。
DialogueA
Aguest(B)estotheassistantmanager(A)
A:Goodmorning,canIdoforyou?
B:I'mBell.I'ouchangetheroomforme?It'aiditwastoomuchforher.
A:I'mawfullysorry,'spossiblethatthenoiseisheardearlyinthemorningwhenallisquiet.
B:Anyhow,I'dliketochangeourroom.
A:Noproblem,'llmanageit,butwedon'dyouwaittilltomorrow?e'llbesomeroomsforyoutochoosefrom.
B:ewe'llbeabletoenjoyourstayinaquietsuitetomorroweveningandhaveasoundsleep.
A:Besure.I'fthereisanythingmoreyouneed,pleaseletusknow.
DialogueB
A:Goodevening,ma'ouringforservice?WhatcanIdoforyou?
B:segetmeabrighterone.
A:Certainly,sir.I'umindifImoveyourthings?
B:Oh,ead.
A:sthelightnow?
B:It'kyou.
A:You'fyouneedanyotherthings,pleaseletusknow.
B:Ah,yes,outurnofftheair-conditioning?
A:(Checks)Theair-conditioningisalreadyoff,ma'am.
B:MaybeI'mgettingacold.
A:Wouldyoulikeanextrablanket?
B:ouldyoupleasegetmesomehotwater,too?IthinkIneedtotakesomemedicine.
A:Certainly,ma'am.I'llberightback…hereisablanket,hingelse?
B:No,thanks.
A:Goodnight,ma,am.
WordsandExpressions
elevatorn.电梯
corridorn.走廊,回廊
delegationn.代表团
extraa.额外的,外加的
blanketn.羊毛毯,毯子,毛毡
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