英语投诉信回复范文
英语的投诉信,自然也是用英语来回复客户的要求了。下面是本站小编给大家整理了英语投诉信回复写作范文,供大家参阅!
英语投诉信回复范文Dear Sir,You have expressed your frustration andirritation with the city library over the past oneyear.
尊敬的先生,您来信表达了您在过去一年里对市图书馆的失望和气愤。
There are usually long lines waiting for assistanceand for use of the computer card catalogue.
说等待帮助和使用电子卡片目录总是要排长队。
To avoid crowded conditions, we propose that youuse the library during off-peak hours.
为了避免这种拥挤状况,我们建议您避开图书馆开放的高峰时间。
You should have no trouble getting help and using the card catalogue during the followingperiods: 11:30 am to 2:30 pm; 5:30 pm to 7:30 pm.
在11:30—14:30和17:30-19:30的时段里,您能方便地得到帮助和使用电子卡片目录。
The rest are our busiest times.
而其他时间段就是我们最繁忙的时候了。
We always appreciate hearing your comments on the library.
我们一如既往地愿意听取您对图书馆的意见。
Please let us know how you think this is working out.
请来信告知这条建议是否奏效。
Yours faithfully, Li Ming
您真诚的,李明
英文投诉信范文1[Directions]:Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require settlement,Do not sign your own name at the end of your letter,using "Li Ming" instead.
Dear Sir,
I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.
After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it, we were surprised to find it was around 15℃,far from the standard temperature range from 0℃ to 9℃。
This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible?I hope that my problem will get your kind consideration. Yours faithfully,
Li Ming
[文章点评]
这封投诉信可以说写得非常好,结构很清晰,第一段首先肯定对方按时送货上门的做法,随后简述冰箱出了问题。第二段说明具体问题,第三段提出要求。
英文投诉信范文2Directions: You found something wrong with the telephone bill you have received from the local post office. You made a call to inquire about this; however the person who answered the call was very rude. Write a letter of complaint to the manager of the post office, explaining the situation and giving your suggestions for improvement. Your letter should be no less than 100 words. You do not need to write the address. Don’t sign your own name at the end of the letter, use Donna instead. 英文投诉信模板
Dear ______,
①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.
③The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面给你带来的后果).
⑦I appreciate it very much if you could ______(提出建议和请求), preferably
______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely,
Li Ming
范文
Dear Sir
I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.
However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.
I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.
An early response will be appreciated.
Sincerely yours,
DELL
译文
先生:
我写这封信是为了让你知道你们一个员工的服务态度。我收到你们上个月的话费单后发现有些计算错误,我觉得我被多收了两个国际长途费用。
但当我打电话询问客服部门时,接电话的女孩态度非常粗鲁。一方面她总是打断我的话,另一方面她甚至说错误在我。这样对待客户的态度实在让人难以接受。
我建议对这个女孩进行惩罚,另外告诉该如何对待客户。我希望她能向我正式道歉。
请早日回复。
真挚的:DELL
看过英语投诉信回复写作范文的人还看了:
1.客户投诉英文回复范文
2.大学英语投诉信范文
英语写作技巧:投诉信的写作模板范文
4.投诉信英文范文
5.投诉信英语范文写作
-
英文天天写:Test Anxiety
《英文天天写》是沪江社团一档写作类社刊,其目的在于提升大家的英语写作能力。每期节目主持人都会给出一个话题,积极参加的童鞋还会得到主持人的专业点评哦!想提高英语写作的童鞋千万不要错过哦!去沪江社团订阅本社刊!话题:Thisweek'stopic:TestAnxiety(90-110words...
-
优秀英语六级作文:大学生消费
大学生消费已经渐渐地占据了消费总体的很大一个部分,六级作文也注意到了这一点,可能会出现相关的题目。这也属于议论文的一种,需要描写现状和发表自己的看法。下面是小编为大家准备的两篇作文题目,对应的范文在第2页哦。题目要求1:Viewsoncollegestudentscreditcard...
-
常用于正文段句型的三类表达方式
在日常生活或是工作学习中,大家总免不了要接触或使用作文吧,作文根据体裁的不同可以分为记叙文、说明文、应用文、议论文。如何写一篇有思想、有文采的作文呢?下面是常用于正文段句型的三类表达方式,大家一起来看看吧。常用于正文段句型的三类表达方式①原因分析...
-
英语写作中常用的高级替换词学习
很多人在学英语的时候觉得写作时很困难的事情,无论是面对各样的考试还是自己生活中用到的时候。当然原因是多种多样的,但我们还是要完善英语写作的方方面面。今天来和大家分享一些英语写作中常用高级替换词,看看对你有帮助吗?1.重要的(important[ɪm'pɔːt(ə)n...