原汁原味商务英语播客第143课:打电话技巧(1)
Welcome back to the Skills 360 podcast.
欢迎回到技能360播客
Today, we’re going to take a look at an activity we do every day: talking on the telephone. We’ll look at how to start the call off on the right note by using a positive attitude, smiling over the phone, being polite, and speaking clearly.
今天,我们将探讨每天都会做的事:打电话交流。来看看如何用积极的态度,保持微笑,礼貌清楚地通过电话表达取消。
Discussion Questions:
1. How do you usually answer the telephone at work?
工作时,你经常怎样接电话?
2. What do you think a good telephone attitude involves?
你觉得一个好的打电话态度很重要?
3. What do you think it is okay to speak informally on the telephone?
你认为什么对正式打电话是有益处的?
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